Hikvision offers a new online service, Hik-ProConnect, a converged cloud-based security solution that helps security providers manage services for customers. Using a simple and reliable platform, installers can remotely monitor and administer the system status of customer sites.
An integrated authorization concept allows owners to grant or deny access at any time. All devices connected to Hik-ProConnect transmit their status at regular intervals, thus enabling proactive health monitoring. If the status changes, an immediate notification with a detailed description is sent and the installer can connect to the system remotely to analyze and correct the error. Furthermore, different devices can be linked and flexible rules can be created.